Privacy
What gets collected, why, who it's shared with, and your rights.
Who we are
Rob Harris, trading as Metic State Digital, a sole trader registered with the Information Commissioner's Office under registration ZC202976. Address for correspondence: Metic State Digital, The Bristol Office, 2nd Floor, 5 High Street, Westbury-on-Trym, Bristol BS9 3BY. Contact: info@meticstate.co.uk.
What this covers
The business itself and this website. The Frame carries its own notice on that service, because it processes different data for a different purpose.
What we collect and why
| Who | What | Why and lawful basis | Kept |
|---|---|---|---|
| People who enquire or book a consultation | Name, email address, anything you write, booking details | To answer you and hold the meeting. Legitimate interests. | 12 months if nothing comes of it |
| Clients and their staff | Contact details, correspondence, billing records, site content you supply | To deliver the service and invoice for it. Contract, and legal obligation for tax records. | Per our retention schedule |
| Visitors to this site | Nothing. No cookies, no analytics, no tracking. | n/a | n/a |
| Suppliers | Contact and account details | Running the business. Contract and legitimate interests. | Duration of the relationship plus tax periods |
Consultation bookings run on Google Calendar's appointment scheduling; the booking form is provided by Google and the details you enter reach us as a calendar booking.
Who we share it with
Suppliers who process data on our instructions: Google (email, files and calendar bookings), Netlify (website hosting), Duport (scanning of postal mail), and Anthropic (AI tooling used in running the business, through which correspondence and business records may be processed). Mettle provides banking and acts as a controller in its own right. We do not sell data and we do not advertise with it.
International transfers
Some suppliers process data in the United States. Transfers rely on the UK Extension to the EU-US Data Privacy Framework or UK international data transfer agreements, according to the supplier.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to processing, and ask us to restrict it. Write to info@meticstate.co.uk and we will respond within one month. If you're unhappy with how we handle data you can complain to the ICO at ico.org.uk.